Terms & Conditions
These Terms & Conditions (“Terms”) govern your access to and use of this website and the purchase of any products or services offered. By accessing this website, placing an order, or purchasing any service, you acknowledge, agree to, and are bound by these Terms in their entirety.
If you do not agree to these Terms, you must not use this website or purchase any services.
1. Scope of Services
We provide custom electronic programming, cloning, and immobilizer-related services, including but not limited to electronic module cloning, emulator programming, and related mail-in services.
All services are customized, vehicle-specific, and non-resalable. Due to the nature of these services, results depend on the condition, compatibility, and accuracy of customer-supplied components and information.
2. Proof of Ownership Requirement
All services require verifiable proof of ownership. We reserve the right to refuse service, delay service, or cancel an order if proof of ownership is not provided or is deemed insufficient.
3. Privacy Policy (California – CCPA / CPRA)
We collect personal information including, but not limited to, name, address, email, phone number, vehicle details, and order information solely for legitimate business purposes such as service fulfillment, communication, recordkeeping, and legal compliance.
We do not sell or share personal information as defined under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Personal information may be disclosed only to payment processors, shipping carriers, or governmental authorities as required by law.
Payment information is processed through secure third-party providers. We do not store full credit card details on our servers.
California residents may request access to or deletion of personal information as permitted by law, subject to statutory exceptions.
4. Limited Warranty Policy (6 Months / 180 Days)
We provide a limited warranty of six (6) months or one hundred eighty (180) days from the date of purchase, covering defects directly attributable to the programming or cloning services performed by us.
This warranty does not cover:
Physical damage, liquid intrusion, corrosion, or environmental exposure
Improper installation or misuse
Tampering, modification, or third-party repair attempts
Vehicle wiring issues or failures of related components
Use of programmed or cloned components in any vehicle other than the original intended vehicle
Warranty claims must be submitted within the warranty period and must include proof of purchase. We reserve the right to inspect and test all items prior to approving or denying a claim.
To the fullest extent permitted by California law, repair or reprogramming is the sole and exclusive remedy under this warranty.
5. Refund Policy
All sales are final.
Due to the customized nature of electronic programming and cloning services, no refunds will be issued once a service has been initiated or completed.
Refunds may be considered only under special or extraordinary circumstances, solely at management’s discretion, and within thirty (30) days of the purchase date. Approval of a refund does not establish precedent.
Refunds will not be issued for:
Completed or partially completed services
Incorrect, incompatible, or defective customer-supplied components
Inaccurate or incomplete vehicle information
Shipping delays, carrier errors, or lost packages
Shipping, handling, or transaction fees
6. Shipping Policy
All services are mail-in services unless otherwise stated.
Customers are solely responsible for:
Shipping costs to and from our facility
Proper packaging of components
Providing accurate shipping information
We are not responsible for loss, damage, or delays caused by shipping carriers. Customers are strongly encouraged to use insured and trackable shipping services.
Turnaround times begin only after parts are received and inspected. Shipping time is not included in service turnaround estimates.
7. Limitation of Liability
To the fullest extent permitted by California law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of use, loss of profits, loss of data, or vehicle downtime.
Our total liability for any claim shall be strictly limited to the amount paid by the customer for the specific service giving rise to the claim.
8. Indemnification
You agree to defend, indemnify, and hold harmless our business, owners, employees, and affiliates from any claims, damages, losses, liabilities, or expenses (including attorneys’ fees) arising out of:
Customer-supplied components
Improper installation or use
Inaccurate vehicle information
Use of components in an unintended vehicle
Violation of these Terms or applicable law
This obligation survives completion of services.
9. Arbitration Agreement & Waiver of Class Actions
Any dispute arising out of or relating to these Terms or services shall be resolved exclusively through binding arbitration, pursuant to the Federal Arbitration Act (FAA) and applicable California law.
Arbitration shall be conducted on an individual basis only. You waive any right to participate in class, collective, representative, or private attorney general actions, to the fullest extent permitted by law.
Arbitration shall take place in the State of California, unless otherwise agreed in writing.
10. Governing Law & Venue
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles.
11. Acceptance
By using this website or completing a purchase, you affirm that you have read, understood, and agreed to these Terms & Conditions in full.
